Terms & Conditions

Introduction

Welcome to Elevate Aviation Academy. By enrolling in any of our training programs, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not enroll in our programs.

At Elevate Aviation Academy, we strive to provide the highest quality training and educational services. We understand that circumstances may arise that require you to cancel your enrolment. Our policies are designed to be fair and transparent, ensuring that both the Academy and our trainees are treated equitably.

1. Enrollment and Registration

1.1 Eligibility Requirements

To enroll in Elevate Aviation Academy programs, applicants must meet the minimum requirements specific to each program, including but not limited to age, educational qualifications, medical fitness, and language proficiency. Elevate Aviation Academy reserves the right to verify all submitted documents and reject applications that do not meet the stated requirements.

1.2 Registration Process

Registration is completed upon submission of the application form, required documentation, and payment of applicable fees. All information provided during registration must be accurate and complete. Any false or misleading information may result in immediate termination of enrollment without refund.

1.3 Registration Fees

All registration fees paid at the time of enrollment are non-refundable and non-transferable. These fees cover administrative costs associated with processing applications, document verification, and enrollment procedures.

2. Refund and Cancellation Policy

2.1 Cancellation by Trainee

2.2 Cancellation by Elevate Aviation Academy

2.3 Non-Refundable Fees

a. Any registration fees paid at the time of enrollment are non-refundable under any circumstances.

b. Trainer fees, after enrolling in the desired block. In case of cancellation by the trainee, 20% of the eligible refundable amount will be subject to deduction to cover trainer allocation and preparation costs.

3. Additional Conditions

4. Exceptional Circumstances

4.1 Medical Emergencies

In cases of documented medical emergencies or serious illness that prevents a trainee from continuing their studies, students may be eligible for a partial refund or credit towards future courses. Official medical documentation from a licensed physician must be submitted within 14 days of the incident.

4.2 Force Majeure

Elevate Aviation Academy shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, government actions, pandemics, natural disasters, or other force majeure events.

4.3 Dispute Resolution

Any disputes regarding refunds or exceptional circumstances will be handled on a case-by-case basis by the Academy administration. Decisions made by the administration are final and binding.

5. Academic Standards and Conduct

5.1 Code of Conduct

All trainees are expected to maintain professional conduct at all times. This includes respect for instructors, staff, fellow students, and Academy property. Any behavior deemed inappropriate, disruptive, or in violation of safety protocols may result in immediate dismissal without refund.

5.2 Attendance Requirements

Trainees must maintain a minimum attendance of 90% for all scheduled sessions. Failure to meet this requirement may result in removal from the program. Trainees are responsible for notifying the Academy of any absences in advance.

5.3 Academic Integrity

Elevate Aviation Academy maintains zero tolerance for academic dishonesty, including cheating, plagiarism, or falsification of records. Any violation will result in immediate dismissal from the program without refund and may affect future enrollment eligibility.

6. Liability and Insurance

6.1 Personal Property

Elevate Aviation Academy is not responsible for loss, theft, or damage to personal property. Trainees are advised to maintain appropriate insurance coverage for their personal belongings.

6.2 Medical Insurance

All trainees, especially international students, are required to maintain valid medical insurance throughout their enrollment period. Elevate Aviation Academy does not provide medical insurance coverage.

6.3 Training Risks

Aviation training involves inherent risks. By enrolling, trainees acknowledge these risks and agree that Elevate Aviation Academy, its staff, and instructors shall not be held liable for injuries or accidents that occur during training activities, except in cases of gross negligence or willful misconduct.

7. Intellectual Property

7.1 Training Materials

All training materials, including but not limited to manuals, presentations, videos, and software, are the intellectual property of Elevate Aviation Academy or its licensors. Trainees may not reproduce, distribute, or share these materials without written permission.

7.2 Recordings

Unauthorized recording (audio or video) of classes, instructors, or training sessions is strictly prohibited without prior written consent from Elevate Aviation Academy.

8. Data Protection and Privacy

Elevate Aviation Academy collects and processes personal data in accordance with applicable data protection laws and regulations. This includes information provided during registration, academic records, and training performance data.

For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

9. Modifications to Terms

Elevate Aviation Academy reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Continued enrollment after changes are posted constitutes acceptance of the modified terms.

Trainees will be notified of significant changes via email or through the student portal. It is the responsibility of trainees to regularly review these terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Jeddah, Saudi Arabia.